|Terms and Conditions
Red Frog International Ltd offers a 30 day money back guarantee on all unused purchases. Simply return the purchased item unused and in dispatch condition with all packaging intact and complete with instructions and accessories within 30 days for a full refund. We will refund all money paid excluding any delivery charges. We do not cover return postage charges
Steps for requesting a refund:
Proof of postage is not proof of receipt.
Goods returned damaged for a refund will be rejected but an exchange will be considered dependent on circumstances.
Special Order Items
Items marked as ( special order ) within adverts are order specifically for the consumer concerned. Red Frog will not accept a return request on these "non stock" items unless damaged in transit.
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If you don't want to use PayPal and would rather send a personal cheque or postal order, please send to this to our business address on our contact page
Please note we can only accept cheques or postal orders made out in UK £'s.